OUR DIFFERENT METHODS OF

SHIPPING

Our logistics team typically ships your orders within 48 hours upon receipt of your payment. To ensure optimal service, please make sure to provide a correct address and a valid phone number.

Metropolitan France

logo click & collect

Monday to Friday

Free delivery

Available within 2 hours during opening hours, if item is in stock

Available only at our premises: 1 Rue Pierre-Georges Latécoère, 33700 Mérignac (France)

logo mondial relay

Delivery from Tuesday to Saturday

Delivery costs calculated automatically based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

logo lettre suivie

Delivery from Monday to Saturday

Rates:

20 g: €3.75
100 g: €4.10
250 g: €4.75

Item must fit in an envelope of 27 cm x 20 cm

Shipped within 48 hours, if item is in stock

logo dhl express

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

logo colissimo suivi

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

Logo UPS

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

Delivery France Overseas

logo dhl express

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

logo colissimo suivi

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

International

Logo UPS

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

logo dhl

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

Logo TNT

Delivery from Monday to Friday

Automatically calculated based on the weight and volume of the package

Shipped within 48 hours, if item is in stock

Parcel tracking

Regardless of the chosen shipping method, we will provide you with a link as soon as possible that will allow you to track the delivery of your package online.

Shipping costs

The shipping costs include packaging, handling, and transportation fees. They may contain a fixed and a variable part depending on the price or weight of your order. We advise you to group your purchases into one single order. We cannot combine two separate orders, and you will need to pay shipping fees for each of them. Your package is shipped at your own risk, with special care taken for packages containing fragile products... Packages are oversized and protected.

Shipping times

Shipments are made every day around 3:00 PM, so your order will depart on the same day if placed before 2:00 PM. Feel free to contact us if you have specific delivery constraints (for example, if delivery needs to be postponed until the end of the holidays).

Orders placed after 2:00 PM on Friday and during the weekend will be shipped starting from the following Monday (subject to stock availability).